Interview Coordination

Interview Scheduling & Coordination (Professional / Editorial / Corporate) Scheduling Service

Seamless, professional, and fully managed interview logistics.

Do you want your interviews to run smoothly, on time, and without endless back-and-forth? I provide expert coordination and scheduling services designed to let you focus on the conversation while I handle everything else.

What’s Included (Online Service)

• Scheduling: Complete management of all interview times, ensuring clear communication with all participants.
• Outreach: Professional communication with interviewees (experts, clients, influencers, stakeholders) to secure participation.
• Confirmation: Verification of all interview slots, reducing no-shows and confusion.
• Reminders & Follow-ups: Timely reminders and follow-up messages for both interviewer and interviewee.
• Language Options: Interviews and communications can be conducted in English or Spanish.
• Optional Add-ons: Transcripts, summaries, or post-interview reporting (priced separately).
• Exclusions: Camera crew, studio rental, filming, or additional equipment are not included and must be arranged by the client.

Important Notes & Boundaries

• This service is purely professional. It is for interview coordination and facilitation only.
• It is not a personal assistant or other service.
• Final interview success depends on participant commitment; I manage the logistics, but cannot guarantee attendance.

How It Works

1. Purchase the package for your desired meeting coordination type
2. After payment, you will receive a confirmation and next steps (calendar link, scheduling questionnaire, or preparation guide).
3. I handle all communications, confirmations, and reminders leading up to the meetings.
4. Optional add-ons can be requested during or after scheduling.

For Long-Term Packages / Retainers (Online Only)

• Professional retainer service: I act as your dedicated interview meeting coordinator, managing outreach, scheduling, confirmations, and reminders for multiple interviews each month.
• Example package: 160 hours / month — €4,000 (custom packages available for higher volume).

Meeting Scheduling & Coordination | Single Interview Package:

• 1 meeting
• 1–2 interviewees
• Online or in-person (communication logistics only)

What’s included

• Outreach & professional communication
• Availability collection
• Calendar coordination
• Confirmation email
• Reminder follow-up

Time commitment: ~1.5–2 hours total

Meeting Scheduling & Coordination | Interview Mini Set Package:

• Up to 3 meetings
• Up to 5 interviewees total
• 2-week coordination window

Includes

• All outreach
• Scheduling across multiple parties
• Confirmations
• Reminders
• Rescheduling if needed (within window)

Time commitment: ~4–5 hours total

Time-Sensitive Meeting Scheduling & Coordination | Priority Executive Package:

• Up to 5 meetings
• High-level stakeholders
• Tight timelines
• Complex availability

Includes

• Priority outreach
• Multiple follow-ups
• White-glove coordination
• Real-time adjustments
• All outreach
• Scheduling across multiple parties
• Confirmations
• Reminders
• Rescheduling if needed (within window)

Time: ~6–8 hours

Optional Add-Ons

⏱ Extra Interview Coordination

Additional Interview Coordination (per interview)

• What it is: If you have more interviews than your base package covers, this add-on ensures each additional interview gets the same professional care as your initial booking.
• Why it’s useful: Every interview requires outreach, scheduling, confirmation, and reminders. This add-on guarantees that no interview is overlooked or rushed.
• How it works: You purchase the add-on per extra interview, and I will handle all logistics for that session.

Cost: €85 per extra interview

🚨 Rush Handling (48–72h turnaround)

Rush Scheduling & Coordination

• What it is: Need an interview scheduled quickly? This add-on accelerates the outreach, confirmation, and reminder process.
• Why it’s useful: Perfect for urgent projects, last-minute requests, or when you need an interview confirmed fast without compromising quality.
• How it works: Once purchased, I prioritise your interview, contacting participants immediately and ensuring all scheduling is completed within 48–72 hours.

Cost: €75 surcharge

📍 In-Person Logistics Coordination

(venues, arrival timing, confirmations only)

• What it is: For interviews happening in person, this add-on ensures that all location-related logistics are handled: venue confirmation, participant arrival timing, and on-site coordination.
• Why it’s useful: Avoids last-minute confusion, missed appointments, or delays. I make sure everything runs smoothly on the day.
• What it does not include: Venue rental, filming equipment, transportation, or accommodation (these remain the client’s responsibility).

Cost: €60 surcharge per session

💡 Tip for Clients:

You can mix and match these add-ons to perfectly fit your project. For example: a 60-minute online interview + rush handling + extra coordination = all interviews run on time, even under tight deadlines.

Interview Coordination Retainer Packages

What’s Included

• Professional interview scheduling and coordination
• Outreach to interviewees using client-approved contact data
• Calendar management and confirmations
• Follow-ups and reminders
• Time zone coordination
• Ongoing communication with stakeholders
• Clear weekly or monthly status updates

Important Scope Clarification

This service provides professional interview coordination and logistics support only.

It does not constitute an employment relationship, personal assistance, or administrative support beyond the defined scope.

The service is delivered as an independent external consultancy with agreed monthly hours and objectives.

Online Monthly Retainer Packages:

External, professional interview coordination for editorial, corporate and research teams, without the need to hire staff.

This is a B2B coordination service, delivered as an independent consultancy.

Suitable for:

• Editorial interviews
• Research interviews
• Stakeholder conversations
• Corporate content
• Media or brand storytelling

This service covers coordination and logistics only.

Interview delivery, filming, or production are not included.

Light Support | 5 hours / month

Includes:

• Interview scheduling & calendar coordination
• Outreach using client-provided contact data
• Confirmations, reminders & follow-ups
• Time zone coordination
• Status updates

Standard Support | 10 hours / month

Includes:

• Everything in Light Support
• Higher interview volume
• Priority scheduling
• Ongoing stakeholder coordination

Intensive Support | 20 hours / month

Includes:

• End-to-end interview logistics
• High-volume scheduling
• Ongoing coordination across teams
• Priority response window

When monthly hours are exceeded:

• Online coordination: €85 / additional hourAdditional hours are billed only with prior client approval.

External Continuity | Loyalty Retainer Monthly Packages

Starter Retainer | 80 hrs/month

Flexible month; ideal for ad hoc interview scheduling; Consistent support

Mid Retainer | 160 hrs/month

Equivalent to 1 month full-time (4 weeks)

Enterprise / Custom | 200+ hrs (Quote)

Tailored solution for continuous, large-scale support

Notes for high-value packages:

• Hours are distributed as agreed with the client.
• Requires upfront deposit or full payment before work begins.
• Any extra hours beyond the package billed at the agreed per-hour rate.

IMPORTANT SCOPE & LEGAL CLARIFICATIONS

What’s Included

• Professional interview logistics & coordination
• Outreach using client-approved data
• Scheduling, confirmations, reminders
• Communication with interviewees and stakeholders

What’s NOT Included

• Interview conducting
• Content creation
• Filming, camera crew, studio hire
• Travel bookings (handled by client)
• Personal assistance or administrative tasks outside interview logistics

DATA & COMMUNICATION REQUIREMENTS

• Client must provide contact data or approved sources
• A professional or corporate email address is required
• No scraping or unsolicited data sourcing
• Service delivered in compliance with GDPR
• Client remains data controller; I act as data processor only

PROFESSIONAL USE ONLY

This service is offered strictly for professional, editorial, corporate or research purposes.

It does not constitute:

• employment
• personal assistance
• companionship
• other non-professional services

DELIVERY FORMAT

• Communication via email, calendar tools and approved platforms
• Services available in English or Spanish
• Monthly subscription or fixed-term engagement

🔐 Data & Communication Requirements

To deliver this service professionally and compliantly, all interviewee contact details must be provided directly by the client or sourced from publicly available, professional channels.

The client confirms that they have the right to use and share all contact information provided for interview coordination purposes.

This service does not include cold data scraping, unsolicited bulk outreach, or the use of personal contact details obtained without consent.

📧 Communication Channels

All outreach and scheduling communications are conducted via professional email only.

For corporate, editorial, or branded projects, a company or project-specific email address is required (either provided by the client or approved in advance).

Personal email accounts may be declined where professional representation or data protection standards cannot be met.

🛠 Tools & Access

Scheduling is managed using standard professional tools (email, calendar platforms such as Google Calendar, Outlook, or equivalent).

The client is responsible for providing any required access, email alias, or approved contact channel prior to outreach.

No passwords, private inbox access, or personal accounts will be requested or accepted.

Please ensure you can provide verified, professional contact details and an appropriate email channel before coordination begins. This allows the service to be delivered efficiently and in line with data protection standards.

The client remains the data controller for all personal data used in this service. I act solely as a data processor for the purpose of interview coordination and scheduling. All data is handled confidentially and used only for the agreed scope of work.

What this service does NOT include:

This service does not include:

• purchasing or harvesting contact data
• scraping email addresses
• unsolicited mass outreach
• contacting private individuals outside a professional context
• handling sensitive personal data beyond basic scheduling details

Delivery Times & Turnaround Policy

Standard Delivery Timeframes

Delivery timelines vary depending on the service purchased and begin only after:

• payment is confirmed,
• all required information is received,
• scope is agreed in writing,
• and scheduling (if applicable) is confirmed.

Indicative timeframes:

• Interviews (online or in person):
  • Scheduling: within 3–5 business days
  • Interview delivery: on the agreed date/time
  • Optional add-ons (transcripts, summaries): 5–7 business days
• Interview Coordination & Scheduling:
  • Outreach & scheduling: 5–10 business days, depending on responsiveness of third parties
  • Complex or multi-interview coordination may require additional time
• Writing, Analysis & Strategic Content:
  • Short-form content: 7–10 business days
  • Long-form articles / analysis: 10–20 business days
  • Books, scripts, or multi-part projects: timelines agreed per milestone

These are estimates only. Actual delivery will be agreed with the client based on their needs, the package purchased, and any optional add-ons. Timelines begin once payment is confirmed, all required information is provided, and the scope is finalised.

Delivery Depends on Client Input

Delivery timelines may be extended if:

• required materials are delayed,
• feedback or approvals are slow,
• interviewees are unavailable,
• scope changes mid-project.

Delays caused by the client or third parties do not constitute late delivery.

No Guaranteed Outcomes

For services involving:

• outreach,
• scheduling,
• third-party participation,
• publication or media impact,

delivery refers to professional effort, not guaranteed results.

I cannot guarantee:

• response rates,
• acceptance by third parties,
• interviewee attendance,
• publication, reach, or performance metrics.

Rush Delivery (Optional)

Where offered, rush delivery:

• shortens timelines where realistically possible,
• is subject to availability,
• carries an additional fee.

Rush delivery must be selected before work begins.

Force Majeure & Unforeseen Delays

Delays caused by:

• illness,
• technical failure,
• force majeure events,
• legal or ethical review requirements,

may extend timelines without penalty. Clients will be informed promptly.

Communication & Updates

You will receive:

• confirmation once work begins,
• timeline updates as needed,
• notification upon delivery.

Excessive check-ins do not accelerate delivery.

Editorial Independence & Scope of Work

All work is produced under principles of editorial independence, ethical journalism, and factual analysis.

I reserve the right to:

• decline or terminate any project that falls outside ethical, legal, or professional standards,
• refuse requests that involve misinformation, hate speech, personal targeting, or unlawful activity,
• adjust scope where necessary to ensure accuracy, safety, and compliance.

This service focuses on analysis of narratives, ideologies, media ecosystems, and propaganda techniques, not personal attacks or harassment.

No Targeting of Individuals or Protected Groups

Content will not:

• target individuals for harassment or defamation,
• attack or stereotype groups based on religion, ethnicity, nationality, gender, or protected characteristics,
• incite harm, discrimination, or hostility.

Analysis addresses ideas, organisations, messaging strategies, and media patterns, not identities.

Editorial Standards & Ethics

All content adheres to:

• International journalism ethics
• Human rights frameworks
• Responsible media practices

I do not produce content that targets individuals or communities based on religion, ethnicity, gender or nationality.

Legal & Platform Compliance

All content is written to comply with:

• EU and international defamation standards,
• human rights principles,
• platform safety and moderation policies,
• responsible journalism guidelines.

The client acknowledges that:

• final publication decisions rest with the client,
• distribution on third-party platforms is subject to those platforms’ rules,
• I am not responsible for moderation actions, takedowns, or algorithmic reach.

No Guarantee of Outcomes

Due to the nature of media, platforms, and public discourse:

• No guarantee is made regarding search rankings, virality, engagement, or platform visibility.
• SEO and AI optimisation improve discoverability, not certainty of reach.
• Narrative influence is probabilistic, not mechanical.

This service provides expert analysis and content, not guaranteed outcomes.

Source Responsibility & Client-Provided Materials

Where clients provide:

• source material,
• datasets,
• prior research,
• briefs or claims,

the client confirms that these materials are:

• lawfully obtained,
• accurate to the best of their knowledge,
• not intended to mislead.

I reserve the right to verify, contextualise, or exclude sources that do not meet editorial standards.

Revisions & Boundaries

• Revisions are limited to the scope outlined in the purchased package.
• Requests that materially change the direction, intent, or ethical nature of the work may require:
  • a revised brief,
  • additional fees,
  • or refusal of the request.

Confidentiality

All client projects are treated as confidential unless otherwise agreed in writing.

I do not disclose:

• client identities,

• project details,

• or commissioned content,

without explicit permission.

Right to Withdraw

I reserve the right to withdraw from a project if new information indicates:

• ethical violations,
• legal risk,
• misuse of the content,
• or misrepresentation of the service.

In such cases, work completed up to that point will be delivered, and fees handled fairly and proportionately.

Refunds, Fees & Cancellations Policy

No Refunds After Work Has Started

Due to the nature of professional services and digital content:

• No refunds are available once work has begun.
• “Work started” includes:
  • reviewing the brief,
  • research or preparation,
  • outreach or scheduling,
  • drafting or analysis,
  • strategic planning.

This reflects time, expertise, and opportunity cost.

Cancellation Before Work Begins

If a client cancels before any work has started:

• A refund may be issued minus processing fees charged by Gumroad and payment providers.
• Administrative time is not refundable once booking and onboarding begin.

Missed Sessions & No-Shows (Interviews & Consultations)

For booked interviews or sessions:

• Missed sessions or no-shows are not refundable.
• Rescheduling requires minimum 24–48 hours’ notice (as stated in the product).
• Late arrivals reduce the session time accordingly.

This policy protects reserved professional time.

Client Delays & Incomplete Information

If delays occur due to:

• late responses,
• missing materials,
• unavailability of interviewees,
• unapproved scope changes,

the project timeline may shift without penalty to the service provider.

Refunds are not issued for delays caused by the client or third parties.

Scope Changes & Additional Fees

The purchased package covers only what is explicitly listed.

Any of the following may require additional fees:

• extended time,
• expanded deliverables,
• additional interviews,
• significant changes to direction or objectives,
• ethical or legal review beyond the original brief.

No additional work begins without client approval.

Digital Content & Downloads

For:

• written content,
• analysis,
• reports,
• drafts,
• strategy documents,

all sales are final once delivered or accessed.

This aligns with standard practice for digital and intellectual services.

Platform Fees & Taxes

Refunds (where applicable) do not include:

• Gumroad fees,
• payment processing fees,
• VAT or applicable taxes already collected.

These costs are non-recoverable.

Dispute Resolution

In the event of a dispute:

• clear documentation of scope, delivery, and communication will be used,
• good-faith resolution is prioritised,
• chargebacks or platform disputes that contradict these terms may result in service refusal.

Book now and let me take care of the logistics, you focus on making the most of your meetings.